Return Policy6 January 2021 2021-01-12 12:20
- Please choose carefully as we do not normally give refunds or exchange items if you simply change your mind or make the wrong purchasing decision.
- In the rare event that goods purchased are faulty please contact us to arrange for the return of the item for immediate replacement. Email: firstname.lastname@example.org or call 02 9557 4552
- If you receive an item and it is not as described, please contact us initially by email and return the item within 7 days of receipt of the goods. Upon receipt of the returned item, we will promptly assess the reason for return and credit if necessary.
- If we have sent you an incorrect item, please contact us to arrange an urgent exchange for the correct items
- All returned items must be unused in the original packaging, suitable for resale and must be accompanied by the invoice or delivery docket.
- All shipping fees are not refundable.
- We unfortunately cannot accept returns for non stock items, please refer to the invoice for notice of this.
- Restocking fees for returns may apply – restocking fee charges vary dependent upon the brand and/or product that is being returned. This information is available upon request.